Manajemen Pemasaran Manajemen Stratejik Kualitas Layanan [Service Quality] dan Kualitas Layanan Internal [Internal Service Quality] luciennedegregg Sabtu, 25 Agustus 2018 Pengertian Kulalitas Layanan [Service Quality]: Menurut Zeithaml (1990 : 19) Kualitas Layanan adalah “Service quality is the extent of discr...
![Kualitas Layanan [Service Quality] dan Kualitas Layanan Internal [Internal Service Quality]](data:image/png;base64,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)
